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Mobile data whilst abroad

Anonymous
Not applicable

Help , my daughter keeps getting a message saying I'm not subscribed to mobile data , I paid extra for her to have data whilst away ? Why is it not working .

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MI5
Level 94: Supreme
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She needs to change her data apn to “Mobile.o2.co.uk”
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143448 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
She needs to change her data apn to “Mobile.o2.co.uk”
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
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Marjo
Former Staff
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Hello @Anonymous welcome to our forum! Please let us know if you managed to get the mobile data working or if you still need additional advice?

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