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Mobile data update required

James_brownnnn
Level 1: Joiner
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Does anyone know how I fix this 

iPhone says I need a mobile data update for it to be required and I can’t get access to any service so I can’t make any calls or text and no one can call or text me 

 

I tried speaking to o2 customer services multiple times and it’s like swings and roundabouts it feels like I’ve been getting more help from my cat who just sits there and meows 

 

does anyone know how I can fix this it would be very much appreciated 

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pgn
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