Mobile data no connection on Apple Watch

[Suzy10]

My o2 mobile data plan on my apple watch series 7 is active but continually shows "no connection"  Switching watch off and on again resolves the problem but it recurs within a few hours.  Any suggestions?

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

[Suzy10]

Thanks!  Will do