![](/skins/images/BC7C7811CE1CEC9E24ED5AB8E2EB9F69/responsive_peak/images/icon_anonymous_message.png)
on 12-12-2017 21:04
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 12-12-2017 21:04
Hello,
I Upgraded from an iphone 6 to an iphone 8 plus on contract, 2 days ago and was expecting my order yesterday.
Part of it arrived today (the skech accessory pack) but not the phone. I can make allowances for wintery conditions for the delivery arriving a day late - but not when I receive half of my order.
I have tried to phone but can't get through and don't know what to do next.
Neil
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 12-12-2017 21:07
If not, it's likely out of stock, but until you get the dispatch email, it's not on it's way.
If you did get the email and it's not arrived you should chase it up with O2 on 202 in the morning.
Call 8-8.30am to avoid the queues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 12-12-2017 21:07
If not, it's likely out of stock, but until you get the dispatch email, it's not on it's way.
If you did get the email and it's not arrived you should chase it up with O2 on 202 in the morning.
Call 8-8.30am to avoid the queues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 12-12-2017 21:11
I have tracked it and it said it was signed for - but I only received a part order for the accessory pack.
Not at all happy - I will call tomorrow.
- 152299 Posts
- 651 Topics
- 29054 Solutions
on 12-12-2017 21:13
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 12-12-2017 21:13
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 12990 Posts
- 95 Topics
- 1178 Solutions
on 12-12-2017 21:14
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 12-12-2017 21:14
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
- 7881 Posts
- 468 Topics
- 55 Solutions
on 13-12-2017 16:38
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 13-12-2017 16:38
Hello @Anonymous! How are you getting on with this, any progress about the phone delivery yet?
![](/skins/images/BC7C7811CE1CEC9E24ED5AB8E2EB9F69/responsive_peak/images/icon_anonymous_message.png)
![](/skins/images/BC7C7811CE1CEC9E24ED5AB8E2EB9F69/responsive_peak/images/icon_anonymous_message.png)