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Squirrel816
Level 1: Joiner
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on ‎09-11-2020 09:40

on ‎09-11-2020 09:40

Hi, I have lost all my messages having put my phone on charge. How can I get them back? Thanks, John Forrow

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MI5
Level 94: Supreme
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on ‎09-11-2020 09:43

on ‎09-11-2020 09:43

@Squirrel816 

Try restarting the phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Martin-O2
Former Staff
In response to MI5
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on ‎17-11-2020 13:37

on ‎17-11-2020 13:37

Hey @Squirrel816 did the above advice help restore your messages? 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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