Massive data usage HELP PLEASE

[Anonymous]

Hi

Was wondering if there are any solutions to this, I had an iphone 4 for two years on 1gb data per month, never ever went over my limit, I upgraded to an Iphone 5 in August and since then I have went quite considerably over my data which is costing me more and more to add bolt ons, my data usage hasn't changed since moving, just general browsing, no video being watched.

I have been on to O2 who advised me to go to apple, I went today and they reset my phone to the factory settings and told me to keep an eye on it, all my settings are turned off that would use data except mobile data, I browsed roughly for 5 mins today and my data used was 58mb.

I'm at pains to use any data now, what's the point in having an iphone if you cannot use it like an iphone is supposed to, does anybody have any solution to this problem?

Any advice would be much appreciated.

[Anonymous]

Thanks Piperdog123. Yes I do use TUGO but it wasn't running at the time. And I was definitely connected to wifi and not using my phone overnight. What I am certain of is that there were no apps running in between 13:01 and 13:53 when I had allegedly used 800MB of data- I had shut them all down prior to adding the bolt-on. Seems really extreme and I'm puzzled there's no way of checking this. I'm off to the apple store on Wednesday to see if anything can be done; not optimistic though....seems like everyone just shrugs their shoulder and says "tough luck mate!"

[MI5]

Your phones data counter will tell you what (if anything) has used that much data but I'd be hard pushed to believe it also.

[Anonymous]

I understand iPhone turns wifi to sleep mode overnight.

Could it have been confused?

You have to go to extreme lengths to use 800mb in 50 minutes. That's hd tv streaming levels.

[Anonymous]

This is a speculative post, and I hope its not the case, but...

Could it be that something was running last night which took you over your data limit and then some? You have recieved the text to say you have went over your limit. You have then added 1Gb of data but that has only covered the remainder of the data that was used last night that was over your limit?

How to explain this better?

Emmm...so say you had 1Gb of data. Something decided to use 1.2Gb of data. This took you over your data limit and so you got a text to say you had reached your limit. You then added another 1Gb but the 200Mb left over from last night was taken away from your new limit.

I know what I'm trying to say but don't feel like I'm even making any sense! Anyone else understand? 

[MI5]

That would have been the case before the change to policy regarding data use.
Once the limit is reached now, all data is shut off, whereas before it would allow data to continue at 2G speeds only.

[MI5]

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@Anonymous wrote:
I understand iPhone turns wifi to sleep mode overnight.

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All iPhones switch off WiFi when the screen is locked, unless they are connected to a charger, in which case WiFi will continue to run.