This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

MY ORDER

Go to solution
Anonymous
Not applicable

on ‎10-07-2017 16:01 - last edited on ‎10-07-2017 16:03 by

on ‎10-07-2017 16:01 - last edited on ‎10-07-2017 16:03 by

Where is my order ?- [Removed]

 

Odered yesterday - not recieved email confirming depatch,

 

 

Message 1 of 6
2,973 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 144205 Posts
  • 634 Topics
  • 27635 Solutions
Registered:

on ‎10-07-2017 16:06

on ‎10-07-2017 16:06

Hi @Anonymous we can't help on here as all customers like yourself. 

Please call customer service http://www.o2.co.uk/contactus or try this help https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 6
2,967 Views
0 Kudos
5 REPLIES 5

Go to solution
MI5
Level 94: Supreme
  • 144205 Posts
  • 634 Topics
  • 27635 Solutions
Registered:

on ‎10-07-2017 16:06

on ‎10-07-2017 16:06

Hi @Anonymous we can't help on here as all customers like yourself. 

Please call customer service http://www.o2.co.uk/contactus or try this help https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
2,968 Views
0 Kudos

Go to solution
Anonymous
Not applicable

on ‎10-07-2017 16:10

on ‎10-07-2017 16:10

@Anonymous Likely that the phone is out of stock as you won’t receive s dispatch email until the courier gets it 

Message 3 of 6
2,963 Views
0 Kudos

Go to solution
Tt1204
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

on ‎23-11-2018 13:15

on ‎23-11-2018 13:15

My my order iv got my bill but still waiting for my phone said it was coming on 14 then 20 and today I've been waiting in all morning 

Message 4 of 6
1,014 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Tt1204
  • 144205 Posts
  • 634 Topics
  • 27635 Solutions
Registered:

on ‎23-11-2018 13:22

on ‎23-11-2018 13:22

@Tt1204 

This isn't O2 so please call them directly for help.

Contact details on link http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 6
1,011 Views
0 Kudos

Go to solution
jonsie
Level 94: Supreme
In response to Tt1204
  • 93186 Posts
  • 609 Topics
  • 6967 Solutions
Registered:

on ‎23-11-2018 13:23

on ‎23-11-2018 13:23

It's almost certainly out of stock. Give them a call. They will refund you for the unused portion of your bill.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 6 of 6
1,010 Views
0 Kudos
Top Kudoed Authors
View All
Top