Lost phone

Anonymous · ‎18-09-2017

Hello has anyone got a contact number for this company my wife has lost her phone and I can not see a number on her account

MI5 · ‎04-04-2012

Help here, stay on the line until the end of the recording https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Lost-or-Stolen-O2-Device-How-to-Report-it/m-p/1...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

jonsie · ‎04-01-2009

http://www.o2.co.uk/contactus

When you call stay on the line until the end of the introductions and options. Los and stolen is the very last option and it's 24 hours

THIS IS NOT CUSTOMER SERVICE AND WE CAN'T ACCESS ACCOUNTS

The smallest good deed is better than the greatest intention

Cleoriff · ‎14-01-2013

If the phone is insured then you must inform them. Also it would be an idea to report to the police. They will give you a crime reference number which you will need for any claim...Best of luck @Anonymous

*The Game Is On*

Marjo · ‎23-07-2014

Hello @Anonymous welcome to our forum! Sorry to hear that your wife has lost her phone. Please do follow the advice given above. It would also be lovely to hear how you're getting on?

Thanks guys for helping out @MI5, @jonsie, @Cleoriff!

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