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Lost phone

Hello has anyone got a contact number for this company my wife has lost her phone and I can not see a number on her account
Posts: 117,567
Topics: 575
Solutions: 16,502
Registered: ‎04-04-2012

Re: Lost phone

Help here, stay on the line until the end of the recording https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Lost-or-Stolen-O2-Device-How-to-Report-it/m-p/1...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 84,706
Topics: 580
Solutions: 4,326
Registered: ‎04-01-2009

Re: Lost phone


When you call stay on the line until the end of the introductions and options. Los and stolen is the very last option and it's 24 hours

Posts: 101,715
Topics: 770
Registered: ‎14-01-2013

Re: Lost phone

If the phone is insured then you must inform them. Also it would be an idea to report to the police. They will give you a crime reference number which you will need for any claim...Best of luck @Anonymous

*The Game Is On*

Former Staff
Posts: 7,880
Registered: ‎23-07-2014

Re: Lost phone

Hello @Anonymous welcome to our forum! Sorry to hear that your wife has lost her phone. worried Please do follow the advice given above. It would also be lovely to hear how you're getting on?


Thanks guys for helping out @MI5@jonsie@Cleoriff! Smiley Happy

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