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Locked phone

Anonymous
Not applicable
I have recently not renewed by O2 contract as they have stopped Tugo which I needed for reception at home. I have transferred to another provider and used the Pac code. I have inserted the SIM card, but apparently the phone is still locked by 02. What can I do.
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MI5
Level 94: Supreme
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Registered:
See here for how to unlock https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...
You MyO2 will no longer be working so you need to fill out the form or call customer services.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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MI5
Level 94: Supreme
  • 120725 Posts
  • 605 Topics
  • 18184 Solutions
Registered:
See here for how to unlock https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...
You MyO2 will no longer be working so you need to fill out the form or call customer services.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
2,484 Views