Re: Keeping my number

Anonymous · ‎22-09-2017

Recently went from pay as u go to pay monthly, I've filled in the form etc but still have signal on my old number, I've put in the new sim but still isn't showing as the number I wanted to keep

MI5 · ‎22-09-2017

Give customer service a call on 202 but nothing will happen over the weekend.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎22-09-2017

How long since you filled in the form? May be worth calling customer service. You need to keep rebooting the phone once the old sim has lost signal.

http://www.o2.co.uk/contactus

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Marjo · ‎25-09-2017

Good morning @Anonymous, how are you doing with your old number - let us know if you've noticed any change?

Also, welcome to our forum!

O2

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