Well i cant speak for anyone else but im quiet as i was brought up with if you have nothing good to say, say nothing at all
Not only is the lack of communication and lies highly annoying, but its now costing me in my own pocket.
Due to a change in working addresses, my data usage has increased significantly over the last 3 months. With the data figures provided on the App, i went in for a much higher data allowance as the last month of my contract i was severely restricting my usage as well as buying costly "bolt ons". I have just tripped through into my next billing month so no doubt im going to have to yet again, restrict my usage and buy another bolt on. CS say theres nothing they can do, which i find hard to believe if im honest.
Now on top of all that, the 6 which i currently own is dropping in recycle value. £220/210 if im remember correctly was the trade in value, its dropped to £190. Now, because O2 sold me a phone which they dont have, they asked for an upfront payment and to buy myself out of my contract, albeit by 1 month, im even further out of pocket.
The service provided by this shower of IDIOTS who call them selves "customer service" are an absolute disgrace
