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Issues sending regular texts with an iphone se

Anonymous
Not applicable

on ‎23-06-2017 10:36

on ‎23-06-2017 10:36

Hi 

I recently upgraded to an iphone se. I had to sim swap to do this.

Since the iphone se did an update to 10.3.2 - there has been intermittent problems sending text messages.

It sends imessages ok. I can send to certain numbers (my husbands he has a basic nokia) if they have sent to me, and i was even able to send a regular text abroad, but could not send a regular text to my son, unless it was an imessage. _ he has an iphone 6s. 

Am on pay and go

Cheers

Gillian

 

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MI5
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on ‎23-06-2017 10:42

on ‎23-06-2017 10:42

Settings >Messages and check if "Send as SMS" is on?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎23-06-2017 10:57

on ‎23-06-2017 10:57

been there done that

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MI5
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In response to Anonymous
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on ‎23-06-2017 11:01

on ‎23-06-2017 11:01

Possibly the person receiving was out of range of a data signal?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable
In response to MI5

on ‎23-06-2017 11:22

on ‎23-06-2017 11:22

is it iMessage your having issues with?? its possible the reciving person may not have iMessage switched on, I have had this issue before when texting iPhone to iPhone..failing that have you tried trusty whatsapp??

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Anonymous
Not applicable
In response to MI5

on ‎23-06-2017 11:43

on ‎23-06-2017 11:43

If you have mms on or iMessage off sometimes they can take a while to go through or receive 

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Marjo
Former Staff
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on ‎28-06-2017 11:49

on ‎28-06-2017 11:49

Hi @Anonymous How are you doing? Are you still experiencing the texts issue with your phone or did it resolve? Any help from the above replies? Cheers slight_smile

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