Iphone5 headphone volume keeps increasing on its own

[Anonymous]

When the headphones are plugged in the volume keeps going up to the high level on its own. Does anybody know how to fix this issue ???

[jonsie]

I have never heard of that before onthis forum but I'm sure Apple will be giving you a new phone to walk out with.

[adamtemp64]

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Iphone5-headphone-volume-keeps-increasing... it would have been better to post in your original thread.

[Anonymous]

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@jonsie wrote:

I have never heard of that before onthis forum but I'm sure Apple will be giving you a new phone to walk out with.

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Its a hardware fault with the phone apple have had other people with the same problem, I hope the send me a new 32gb black model i dont want a refurb with marks on it.

[Liquid]

Sure you'll be fine:) I don't think they'd had enough time to start the refurbs yet:)

[Anonymous]

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@Anonymous wrote:

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@jonsie wrote:

I have never heard of that before onthis forum but I'm sure Apple will be giving you a new phone to walk out with.

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II hope the send me a new 32gb black model i dont want a refurb with marks on it.

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There is a chance you could get marks on either a new or refurbed iPhone. But too be honest, refurbs are every bit as good as a new iPhone. I can remember reading that refurbs go through more tests than new iPhones.

Either way, if you receive a replacement that has marks on it, contact Apple again and demand a replacment and keep doing this until you get an iPhone that your happy with. For what the iPhone costs, don't accept anything your not happy with