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Iphone5 and 4G

Anonymous
Not applicable

Hi guys

 

I wonder if anyone can help me please?  I have recently been given an iphone 5 but cannot connect 4G.  Can anyone advise me on how to connect to 4G please?  ☺

Message 1 of 19
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MI5
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@Anonymous wrote:

Iphone 5 does not support 4G on the 02 network i think only EE does


It does on 1800mhz.

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Message 11 of 19
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jonsie
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MI5
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Affirmative.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 13 of 19
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Cleoriff
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@MI5 wrote:

@Anonymous wrote:

Iphone 5 does not support 4G on the 02 network i think only EE does


It does on 1800mhz.


Well can I ask how anyone knows if they are 1800mhz.? Not disputing what anyone says but it would be nice to have some understanding of this? (otherwise it remains a statement I can't use as I have no idea what it means) Smiley Embarassed

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Message 14 of 19
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MI5
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Well if you get 4G on an iP5 you are on 1800mhz.
Oh and someone else said they sometimes see LTE instead of 4G so I guess this is the 1800mhz signal too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 15 of 19
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Cleoriff
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@MI5 wrote:
Well if you get 4G on an iP5 you are on 1800mhz.
Oh and someone else said they sometimes see LTE instead of 4G so I guess this is the 1800mhz signal too.

So it really is an exception then ...rather than normal?

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Message 16 of 19
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MI5
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1800 is limited to some areas only at present so at the moment it's an exception, yes.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 17 of 19
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Cleoriff
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@MI5 wrote:
1800 is limited to some areas only at present so at the moment it's an exception, yes.

Thanks for that @MI5 wink

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Message 18 of 19
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jonsie
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