Iphone

[dan_ababi]

I bought an iPhone 12 pro from your store and it is not good

[dan_ababi]

for that and I resorted to a conversation to make it easier for me to solve the problem

[MI5]

@dan_ababi 

You can try live chat.

If you go to the shop pages it might show up for you https://www.o2.co.uk/shop

[dan_ababi]

good evening i need help i requested a sim card and i can't activate it how can i do that?

[MI5]

@dan_ababi 

If your old sim is still working you need to do a sim swap Guide: Sim Swap: a mini guide 2017 update 

If not, you need to contact O2 Guide: Coronavirus Community Help and Support 

[dan_ababi]

don't have the old sim card and I don't have a signal on the phone so I can’t call how to proceed?

[MI5]

@dan_ababi 

If you can post here you can call using Skype.

Details in the link I gave you.