Solved: Iphone xr stuck on apple screen

Dooshima · ‎19-10-2021

my iphone is stuck on the apple screen. I have tried pluggin it into my laptop but it is not recognising it so can't try and fix it with Itunes

madasaf1sh · ‎19-10-2021

@Dooshima

I would get in touch with Apple, and have a look at this apple support guide

https://support.apple.com/en-us/ht210616#:~:text=1%20Make%20sure%20the%20progress%20bar%20on%20your,...

Apple Support Apple - Support - Product Selection

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

madasaf1sh · ‎19-10-2021

@Dooshima

I would get in touch with Apple, and have a look at this apple support guide

https://support.apple.com/en-us/ht210616#:~:text=1%20Make%20sure%20the%20progress%20bar%20on%20your,...

Apple Support Apple - Support - Product Selection

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎19-10-2021

@Dooshima

Have you tried DFU mode?

https://www.imore.com/how-to-iphone-ipad-dfu-mode

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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