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Iphone - Cannot Get E-mail

Anonymous
Not applicable
Has anyone else had problems with O2 E-mail on the iphone. There are 2 of us both getting the error "cannot Get Mail the user name or password for xxxxx is incorrect"..however we can both log onto the site OK...Any suggestions gratefully received or is this just an O2 Mail blip!!!
Message 1 of 22
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Cleoriff
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Hi @Anonymous

Just try texting the word "Active" to 2020 and save the settings that get sent back.

Reboot phone and try again....

*The Game Is On*

Girl in a jacket
Message 21 of 22
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jonsie
Level 94: Supreme
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After receiving the settings delete the email settings and set it up again. You should be good to go then.

Message 22 of 22
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