Solved: Iphone 7

Anonymous · ‎18-10-2016

Hello I made an application for a new contract with you, the more I think has not been approved, more had to pay a 59.90 UPGRADE my credit card Luma and how this agreement has not been approved, but was charged the value of my Card I want urgent money back pro card ok.

MI5 · ‎18-10-2016

If I understand you correctly, the money will be returned in a couple of days as it is held temporarily to ensure funds are available if the contract progresses.
If I have this wrong, please explain better your issue but either way I expect CS will be the best people to help you http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎18-10-2016

If I understand you correctly, the money will be returned in a couple of days as it is held temporarily to ensure funds are available if the contract progresses.
If I have this wrong, please explain better your issue but either way I expect CS will be the best people to help you http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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