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Iphone 7 disconnects

Anonymous
Not applicable
Each time I've been on a call today and another person tries to call me I get disconnected from the present call. Any ideas as to why please?
All software is up to date
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MI5
Level 94: Supreme
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Try rebooting or resetting the handset.
You can check for any network issues here http://status.o2.co.uk/ but I doubt it's network related.
Check your settings to ensure that call waiting is still activated too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Message 2 of 7
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MI5
Level 94: Supreme
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Registered:
Try rebooting or resetting the handset.
You can check for any network issues here http://status.o2.co.uk/ but I doubt it's network related.
Check your settings to ensure that call waiting is still activated too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 7
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Anonymous
Not applicable
I didn't have call waiting activated, it was off. I've turned it on now though.
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MI5
Level 94: Supreme
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Let us know if that helps.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 7
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MercedesS
Former Staff
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Hello @Anonymous,

All fixed now? Please let us know so we can learn and help other users Thanks!

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community
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Anonymous
Not applicable
Oh sorry I forgot to post an update

Yes, I turned on call waiting as it was off and hopefully that's sorted it
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MercedesS
Former Staff
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Thanks for sharing!
Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community
Message 7 of 7
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