Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Anonymous
Posts: 0

Re: Iphone 6s?

@gadget the order as gone through I have same emails and also a text message from o2 with order number.
Anonymous
Posts: 0

Re: Iphone 6s?

I got the emails but i haven't got the text message i am not currently with o2 so perhaps thats the difference. i do have an order number but when i go to the my o2 section it says i don't have any services so i can't track my order. Its all abit confusing
Posts: 117,643
Topics: 576
Solutions: 16,535
Registered: ‎04-04-2012

Re: Iphone 6s?

It's because it's at pre-order stage at the moment.
You will get final confirmation when the phone ships out to you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: Iphone 6s?

thanks i've heard stories where people have fallen through the gaps when it comes to ordering but i will try to be positive lol thanks for your quick replies guys Smiley Happy
Anonymous
Posts: 0

Re: Iphone 6s?

i've been told to wait by the online CS upto 24 hrs o2 do seem to do this online ordering differently to other networks i've used probably because its a loan rather than a tariff like three EE etc .

i've read the documents (emails) that o2 have sent me one is a CCA which is the credit agreement do i need to send this back i did see one post where you have to click on it but no where on the email is it clickable. I do recall during the sign up process i had to tick lots of boxes so perhaps this was it and this is just a hard copy of it.
Posts: 117,643
Topics: 576
Solutions: 16,535
Registered: ‎04-04-2012

Re: Iphone 6s?

No, nothing to send back.
Your acceptance of T&C's is automatic. Just make sure you read everything fully.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 13,425
Topics: 83
Registered: ‎14-01-2014

Re: Iphone 6s?

You don't need to send it back.



Posts: 242
Kudos: 47
Solutions: 2
Registered: ‎12-09-2014

Re: Iphone 6s?

This is a new one, anyone else been told this today? Apparently O2 retail stores are not able to take pre-orders for the iP6s+ as they don't know what stock allocation they will receive. Told the earliest in store pre-order was 6 October!!
Life is just a game, the rules of which are only explained to us when the game is over.

MacBook Pro
iMac
iPhone X 256gb
iPad 64gb
Anonymous
Posts: 0

Re: Iphone 6s?

sorry for the constant messages its just carphonewarehouse keep phoning asking me to upgrade with them haven't answered but i know its them. I've probably missed the boat for 25th september delivery if my o2 order has been cocked up .thanks again guys
Posts: 84,706
Topics: 580
Solutions: 4,326
Registered: ‎04-01-2009

Re: Iphone 6s?

If you have got this far your order is certainly confirmed. Be patient and documentation will follow.