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Iphone 6 no signal?

Anonymous
Not applicable

Hi - anyone else experiencing problems with signal in South Yorkshire S71? I have 4 empty circles and no ability to call or text 

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MI5
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You can check your postcode here http://status.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 12
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Anonymous
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tried that - says everything is fine but it's not 😞
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jonsie
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Also try cleaning the sim card and reset your phone by holding the home and on/off buttons down until you get the Apple logo.

Message 4 of 12
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Anonymous
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I should add that it doesn't seem to have worked since I clicked yes to update carrier settings 

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MI5
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Definitely do the sim removal reset as above and see if you can try your sim in another phone too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@Anonymous wrote:

I should add that it doesn't seem to have worked since I clicked yes to update carrier settings 


So this appears they haven't updated correctly?...or in fact ...updated at all?

Veritas Numquam Perit

Girl in a jacket
Message 7 of 12
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MI5
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Most likely just need the reset as jonsie has described above.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 12
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Cleoriff
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@MI5 wrote:
Most likely just need the reset as jonsie has described above.

Yes...I admit to clutching at straws...Smiley Very Happy

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Message 9 of 12
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jonsie
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@Cleoriff wrote:

@MI5 wrote:
Most likely just need the reset as jonsie has described above.

Yes...I admit to clutching at straws...Smiley Very Happy


I never really understood that expression....:smileyhappy:

Message 10 of 12
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