on 14-06-2015 20:46
on 14-06-2015 20:46
Hi All,
I know there have been a lot of previous posts about iPhone 6 unlocking.
Here is my case, I bought iphone 6 on a 24 months O2 contract from carphone warehouse 9 months ago.
I now have to travel outside the country for 9-10 months.
I have offered O2 to pay my contract in advance, Which a lot more than phone's worth. However the response i get from CS is they cannot unlock iphone 6 until I am 12 months into contract. Which sounds ridiculous after I have offered to pay everything upfront.
Please guide me if there is a way out.
Any help is much appreciated.
Thanks.
AG
Solved! Go to Solution.
21-06-2015 15:23 - edited 21-06-2015 15:23
@MI5 wrote:
There is no difference.
A phone purchased as "unlocked" won't need unlocking.
Any phone bought from anywhere has to be unlocked if it is fully paid for.
The 12 month rule only applies to phones that are still running in contract.
It's not the right thing to do to add confusion to what is a very clear process.
Must have read the wrong thread...I swear I though the OP said he bought it unlocked and then the letter that he got from HLC confirmed it...Need to pay attention! Also thanks for bringing to my attention that CPW don't sell unlocked phones, they don't seem to have updated the information on their website and can cause further miss understandings, but most important will raise it with customer services that their process is incorrect.
Thanks for clarifying it for me
on 21-06-2015 15:24
on 21-06-2015 15:24
Which is also why HLC unlock once the complaint reaches that stage...
on 21-06-2015 16:56
on 21-06-2015 16:58
on 21-06-2015 16:58
on 21-06-2015 16:59
on 21-06-2015 16:59
on 21-06-2015 17:14
on 21-06-2015 17:17
on 21-06-2015 17:17
on 21-06-2015 17:36
on 21-06-2015 17:36
on 21-06-2015 17:40
on 21-06-2015 17:48