Solved: Iphone 6+ In store Pre-order

Anonymous · ‎16-09-2014

I've Pre-ordered the Iphone 6+ in store and was told by the woman who was serving me that if i went in on the 19th september I would be able to pick up my phone, but I received my conformation email online and that states my phone won't be available untill the 04/11/14!

What I'm wondering is, is the email from O2 more likely to be correct or the woman in store?

Thanks.

Anonymous · ‎17-09-2014

Hi guys,

Got in touch with my O2 shop and spoke to a woman on the phone and she has confirmed to me that the Iphone 6+ isn't released until the 04/11 and that the woman I spoke to in-store was wrong when she quoted the 19th. So I now think she may have been getting confused with the Iphone 6 release date.

View solution in original post

MI5 · ‎16-09-2014

If they have your name on one of their store stock just call in and pick it up

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎16-09-2014

So now they're quoting November deliveries. Another month and a half of all this then.

I DO NOT WORK FOR O2

MI5 · ‎16-09-2014

It'll all be over by Christmas - But then there will be another rush

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎16-09-2014

Thanks for the quick reply.

Apologies for asking the same question as many others, I was just unsure as I was receiving conflicting information on Friday I'll give them a call to see if my phone's available for pick-up or not.

Anonymous · ‎16-09-2014

No need to apologise @Anonymous

People are wanting as much info as possible and rightly so.

Please let us know what they say.

MI5 · ‎16-09-2014

The stores should know what stock they have been allocated and can check that against pre orders they have taken.
However, I did think the 6 Plus was running a bit behind for a launch date....?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎16-09-2014

If thats true that could explain why I'm being quoted with 04/11/14, I'll get in touch with my O2 shop when I can and try and find out and when I do I will let you know the outcome.

Anonymous · ‎16-09-2014

I wish you the best of luck and hope the turn around is faster than indicated.

Look forward to your update.

MI5 · ‎16-09-2014

@Anonymous wrote:
If thats true that could explain why I'm being quoted with 04/11/14, I'll get in touch with my O2 shop when I can and try and find out and when I do I will let you know the outcome.

Please do and good luck

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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