Iphone 5c

[Belle05]

Help - i have an Iphone 5c taken mobile data off except for internet (safari) but phone is eating data at record speed any help please

[Belle05]

I looked and since I had the phone only used 1.7!!! Bit different to what they have!!! 

[MI5]

Yup!

[Belle05]

They are looking into it !

[jonsie]

Good luck with this. It's time they sorted this issue which seems to be mainly an iPhone problem. 

[Belle05]

All mobile data off yesterday phone not used but data still went hmmmmm. They still investigating...

[Belle05]

Well spoke to a lovely lady tues who said would investigate, she left message Wednesday to say still investigating but heard nothing since 😕

[Cleoriff]

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@Belle05 wrote:
Well spoke to a lovely lady tues who said would investigate, she left message Wednesday to say still investigating but heard nothing since 😕

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Doubt you will hear anything now @Belle05 as it's BH

You may have to call them again on Tuesday....

[MI5]

Keep on calling until they sort it out for you.

[Belle05]

Yeah I have sent another message it's been 8 days! 😕 not great for a first experience of O2!

[Belle05]

Hope for answer soon!! 2 weeks!