on 21-10-2014 01:52
Solved! Go to Solution.
on 21-10-2014 02:12
Once you unlock it you will be able to use an Australian SIM card.
on 21-10-2014 06:01
To unlock your iPhone 5 for free as your a contract customer fill in this form :
https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form -> then when you get the e mail from O2 confirming it has been unlocked you will need to insert another UK SIM card from another network. For example Vodaphone.
Their is NO requirement to hook up to iTunes with the iPhone 5 ,as simply inserting the other UK network Sim Card fully completes the unlock sequence.
Once the sequence has been completed you can still use your O2 SIM card and any other UK network SIM card and you'll be able to use foreign ones too.
I hope that helps.
Help link on unlocking : http://www.o2.co.uk/help/phones-and-devices/unlocking-your-iphone-and-using-it-on-another-network
on 21-10-2014 09:47
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 21-10-2014 10:13
As said, once unlocked just put in any UK network sim to complete the process, no itunes necessary. From customer experience on the community it's better to complete the process in the UK.