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Iphone 4 "No Service"

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Anonymous
Not applicable

on ‎12-09-2013 10:48

on ‎12-09-2013 10:48

For the last 24 hours my phone has shown "no service", I can not make calls or send texts.  Call go straight to my voicemail, which I can not access.  this fault started with the O2 reception coming and going and now it just doesnt pick it up at all.  I have done the online chat thing, resets soft reboots etc. etc.  Does anyone have any ideas? 

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perksie
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on ‎12-09-2013 17:26

on ‎12-09-2013 17:26

If there is a mast fault it may not appear in the service status page for a few days, have you reported this?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

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adamtemp64
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on ‎12-09-2013 10:53

on ‎12-09-2013 10:53

Check for local mast issues http://status.o2.co.uk

 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
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In response to adamtemp64

on ‎12-09-2013 10:58

on ‎12-09-2013 10:58

Had checked this yesterday and again just now and they say everything is fine.  Thanks for the idea though.

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adamtemp64
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on ‎12-09-2013 11:03

on ‎12-09-2013 11:03

Did the chat ask you to remove and clean the sim?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
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on ‎12-09-2013 11:43

on ‎12-09-2013 11:43

Go into settings , general , reset, reset network settings.

Worth a try !
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perksie
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Registered:

on ‎12-09-2013 17:26

on ‎12-09-2013 17:26

If there is a mast fault it may not appear in the service status page for a few days, have you reported this?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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