Iphone 4 Unlock HELP

[Anonymous]

I recently bought a new O2 sim and put it into my iphone. Im abroad at the moment and need to use another simcard, i tried twice to fill in the unlock form on the site and twice i got  

Thank you for your iPhone unlatching request.

I'm sorry, we have not been able to unlatch your iPhone at this time. 
The reason given is: Sorry, you have not passed our security checks with
the information that you have provided. Kindly check that you have 
provided the correct information.
Thank you, 

O2 Customer Service

I think the problem is either because i have never called anyone on this simcard to have two most used numbers. I don't know what to do im stuck.

[adamtemp64 · Accepted solution]

with the new sim you have to make calls in the uk on the o2 network to associate the imei of the iphone to the sim card then the unlock will work

[Anonymous]

as i put 25 pound credit on the phone, can i make calls abroad using my o2 number to associate it or will that not work??

[adamtemp64]

Calls need to be made in the uk on the o2 network

[Anonymous]

i get back to the UK in 2 months, is there anything i can do to get around this, i really need to unlock my phone.

[jonsie]

You can try the O2 chatline but I fear you will need to wait till you are back in the UK for an unlock from O2.

[Anonymous]

thanks guys but i been searching for the live chat thing allday, i can't find it anywhere, every email i send gives me an automated reply. Im really lost at the moment.

[jonsie]

The link is in my signature just below. Wait until the box appears next to Lucy.