I order an iPhone 12 pro max and when it came the box was empty with no telephon in it only the cable was in it. How can I contact the O2 about this issue
You need to contact O2. All numbers are in this guide https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su... Or 202 from your O2 mobile. Advice from an O2 Guru to get through: When you call 202, you will be asked for the reason you are calling. Stay silent for 15 seconds and you will be taken to the keypad options. Press 2 for Everything Else Press 5 for More Options Press 7 for Anything Else which will put you though to someone. You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
Good luck proving that...... But of course, once reported, the phone will be barred so at least no one can use it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
