Iphone 12 pro max

[Abi1]

I order an iPhone 12 pro max and when it came the box was empty with no telephon in it only the cable was in it. How can I contact the O2 about this issue

[liggerz87]

You need to contact O2.
All numbers are in this guide  https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Or 202 from your O2 mobile.
Advice from an O2 Guru to get through:
When you call 202, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.

[MI5]

Good luck proving that......
But of course, once reported, the phone will be barred so at least no one can use it.

[jonsie]

Wonder who helped themselves....?

[MI5]

Anyone with the opportunity at this time of year.