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Ipad screen randomly cracked

Neil77
Level 1: Joiner
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Hi was sat with my daughter the other day looking through her ipad and the screen just randomly cracked when she passed me it. It was just a very faint hairline crack which has since started expand when she handling the device when its happened its even audible. I have read on other forums people having similar experiences so not sure if this is a design fault. I purchased this in May last year and it has always had a sturdy protective case/cover. Has anyone come across this before and is it still covered in the warranty? 

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MI5
Level 94: Supreme
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O2 won't consider it a warranty repair so you need to go to Apple with it https://www.apple.com/uk/retail/geniusbar/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127556 Posts
  • 614 Topics
  • 22191 Solutions
Registered:

O2 won't consider it a warranty repair so you need to go to Apple with it https://www.apple.com/uk/retail/geniusbar/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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