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Ipad Pro IOS 13.6 Mobile Broadband SIM

AndyK1
Level 1: Joiner
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on ‎22-07-2020 10:28

on ‎22-07-2020 10:28

Just recieved a mobile broadband for ipad SIM pack.

 

Follow the instructions that came with the SIM to go to mbb.02.co.uk and register, the number isn't recognised.

 

Called the helpdesk they told me to sync via iTunes then go Mobile Data -> View Account.

 

Guess what View Account isn't there, the SIM looks file I have 4G and I've changed the SIM PIM.

 

Anyone got any ideas ?

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O2Waqas
Former Staff
In response to MI5
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on ‎30-07-2020 10:42

on ‎30-07-2020 10:42

@MI5 thank you, yes no problem,

 

@AndyK1 has already sent me a private message, currently looking into it.

 

Thanks

 

Waqas

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MI5
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In response to O2Waqas
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on ‎30-07-2020 10:43

on ‎30-07-2020 10:43

thumbsup

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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In response to Martin-O2
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on ‎30-07-2020 10:46

on ‎30-07-2020 10:46

@Martin-O2 wrote:

Hey @MI5, @Cleoriff we now have a rota thread that will be updated daily and before the weekend. We'll try to add the advisors as far into the future as possible but shifts can change on short notice. wink

 

You can find the rota here

Thanks Martin thumbsup

Veritas Numquam Perit

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