Solved: Re: International calling with pay as you go

Anonymous · ‎05-12-2017

My phone gives me a continuous tone when I try to call a Canadian number, using 001 250 ...... where 250 is the Canadian area code ( for BC ). I get the same result if I try +1 250 .....

I have an O2 SIM card and I’m on a £15 bundle.

Can anybody tell me why I can’t make a call to Canada?

MI5 · ‎05-12-2017

You need to add credit as you can't call international on your bundle allowances.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎05-12-2017

You need to add credit as you can't call international on your bundle allowances.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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