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International SMS problem iphone 4s

Anonymous
Not applicable

So i'm trying to send a text to a number in the US (Yes the country code and number are correct), it apparently goes through as it doesn't come up with the red ! in a circle like it would if it didn't go through. The user in USA doesn't get my message.

 

Now they send a message to me, it apparently goes through but i don't recieve anything either. Why?

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Bambino
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Check in your settings that you haven't inadvertently blocked each other's numbers.

I DO NOT WORK FOR O2



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Anonymous
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i only have one number blocked and that is a cold caller, also this is a new contact and my first time using international sms so neither of us would have blocked the numbers.
I'm assuming it's some problem with international texts?

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Anonymous
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I read on another thread it could be something to with message centre

"*#5005*7672# this tells you the message centre number installed in the handset

##5005*7672# this deletes the message centre number

Then **5005*7672*+447802092035# (for prepay customers)"

tried this also, didn't work and yeh i'm pay & go
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Bambino
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Do you have international calls provisioned on your account? If not, you'll have to speak to Customer Service. The number is 4445 for Pay & Go and is a chargeable call.

I DO NOT WORK FOR O2



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Anonymous
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it's not a call, it's text, do i still need to set that up?
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Bambino
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I know it's a text. Calls and texts would fall under the same umbrella if it's international and it would have to be set up. The charges would be quite high too, I would imagine.

 

Edit: Take a look here. I believe you can buy a bolt-on: http://international.o2.co.uk/internationaltariffs/calling_abroad_from_uk#

I DO NOT WORK FOR O2



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Anonymous
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thanks for the help i will go into o2 shop tomorrow and then report back if it works

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MI5
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You also need credit as texts to USA won't be included in your allowances.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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