Welcome to the O2 Community

Has your question already been answered? See the community FAQ's


Posts: 0

Insurance claim

What information do I need to make an insurance claim
Posts: 72,583
Topics: 554
Solutions: 3,451
Registered: ‎04-01-2009

Re: Insurance claim

Just call customer service to claim. They should have the IMEI number and you just need to give the circumstances of the basis of your claim. 

Posts: 89,876
Topics: 539
Solutions: 11,746
Registered: ‎04-04-2012

Re: Insurance claim

Just answer the questions asked by customer service when you call them.
They should have all phone details on your account already
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)