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Incoming calls from contacts

Julia4
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Have today taken delivery of an Apple SE - have transferred everything over successfully from my previous phone including all my contacts, however incoming calls from my contacts are coming up as No Caller ID.  How do I rectify this?

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MI5
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@Julia4 

It can take up to 24 hours after a sim swap for everything to work correctly.

You need to reboot your phone to complete the process too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Cleoriff
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@Julia4 

A few workarounds from this iPhone article

https://www.ikream.com/caller-id-thats-not-working-on-iphone-xs-no-caller-id-30559 

See if that helps.

 

Edited to add, the article is for the XS but with Apple phones, it should work on yours. fingers_crossed

Veritas Numquam Perit

Girl in a jacket
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MI5
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Did you use your old sim or a new one @Julia4 ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Julia4
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A new one but same number
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Julia4
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Thank you
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MI5
Level 94: Supreme
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Registered:

@Julia4 

It can take up to 24 hours after a sim swap for everything to work correctly.

You need to reboot your phone to complete the process too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 8
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Julia4
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Thank you so much, rebooting the phone has done the trick!! Really appreciate your assistance.

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MI5
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You're welcome @Julia4 thumbsup

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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