Solved: Re: Imessages

TC817 · ‎19-08-2021

I have a new iPhone 12 and have transferred my number from EE to O2. iMessages are not being sent from my phone number only my email address

jonsie · ‎19-08-2021

A couple of things to check

Settings>>Phone>>My Number

Also check with customer service that you have iData enabled on your account

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎19-08-2021

A couple of things to check

Settings>>Phone>>My Number

Also check with customer service that you have iData enabled on your account

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎19-08-2021

@TC817

Settings >Messages >Send and receive, then tick "start conversations from" your phone number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Imessages

Photos

O2 deleted my Apple watch account by mistake and n...

Apple Watch and IPhone

Apple Watch Ultra 2 - New Cellular plan not activa...

New phone delivery

Mobile Data APN needs to be updated from Virgin to...