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IPhone 5 just gone down for calls

Anonymous
Not applicable

hi,

 

Is anyone else having problems with their IPhone with calls. If you dial an O2 number there is no dialling tone or anything but text messages are coming through. My husband and myself both have the same phone so is it a network problem?

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MI5
Level 94: Supreme
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Registered:
http://status.o2.co.uk/
Check here for network faults.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 29
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jonsie
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Registered:

If there's a problem in the area download the My Network app and you can report it through the app.

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Anonymous
Not applicable

My iphone 5 stopped taking or sending voice calls to-day around 15.50 - cannot get in touch with O2 as making a complain is just so complex - this seems to be the order of the day now - same with BT.

Service does not exist anymore!  Northern Ireland customer

 

 

 

 

 

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Anonymous
Not applicable

I can't make calls to landlines or mobiles 😔😔

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jonsie
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Registered:

Cleoriff
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Registered:
Message 7 of 29
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Anonymous
Not applicable

Yes. Chat support just verified there were network problems with calls although their area checker said my area was problem free...... which it obviously is not

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MI5
Level 94: Supreme
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Registered:
Three network is playing up too this afternoon - I wonder what's going on.....?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 9 of 29
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Toby
Former Staff
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Registered:

Hi guys,

We are aware of an issue where some O2 customers may be experiencing difficulties making calls from their mobile to EE mobiles and to landline numbers.  BT, our fixed line partner, have confirmed they are investigating a problem within their network and we apologise for any inconvenience.

 

Also, check the status checker for updates as well as here on the community.

http://status.o2.co.uk/

 

 

 

 

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