on 17-04-2013 23:48
on 17-04-2013 23:48
so i just changed my phone to the iphone 4s and i had a blackberry.
i had a bolt on for my blackberry for 1GB of internet. and i have swapped that for my iphone now but it says it wont chnage until the 8th may. is there any way of making this become any sooner as i really need it.
please help
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on 19-04-2013 18:59
I asked O2 CS the same thing when i was changing to an Iphone 4 and they said that they would do so immediately one time only after which it would take up to 30 days if i wanted to do it again, so it would be worth calling them
on 17-04-2013 23:55
Call customer service on 202 and ask them if they can make the change manually.
on 19-04-2013 18:59
I asked O2 CS the same thing when i was changing to an Iphone 4 and they said that they would do so immediately one time only after which it would take up to 30 days if i wanted to do it again, so it would be worth calling them
on 19-04-2013 19:30
Yes customer services can make it become active from midnight tonight
on 19-04-2013 19:45
i contacted them on the web chat and they sorted it out for me, thanks
on 19-04-2013 19:46
Glad you got it sorted
on 20-04-2013 06:53
on 20-04-2013 06:53
They are usually very amenable:smileyhappy:
on 20-04-2013 22:51
on 20-04-2013 22:51
From memory. If a bolt on is added, altered etc through the My O2 section on the website the change occurs on your next billing date.
If you contact 202 (O2 Customer service) the change happens at midnight. If you ring 202 I'm sure they will be able to do the swap at midnight or midnight tomorrow at the latest
on 21-04-2013 06:23
on 21-04-2013 06:23
They did it for her so she's sorted.:smileyhappy: