Solved: IPHONE 4S EATS MY CREDIT BY USING DATA

Anonymous · ‎02-01-2013

I have currently got a 4s and i topped up £10 and basicaly everyday i have lost £1 to "data usage". i tend not to use internet or apps while i am out so i am unsure on what i am doing wrong?

jonsie · ‎02-01-2013

Then just turn off mobile/cellular dat and just use free wifi.

You might try a reset of your phone which may help your sms issue. Hold the home and sleep button down until the Apple logo appears which should reset your network for you.

If you still can't send/receive sms then come back to us for further options.

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MI5 · ‎02-01-2013

It will be apps updating in the background. Turn off cell data (mobile data) then they can't use your credit.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎02-01-2013

There are more posts about your problem than you can shake a stick at. Plow through them if you want to:

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/iPhone-5-iOS6-massive-data-usage/td-p/309...

I DO NOT WORK FOR O2

Anonymous · ‎02-01-2013

when i turn off mobile data, i then can't recieve messages ?

MI5 · ‎02-01-2013

Text messages yes, imessages, no.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎02-01-2013

i cant get either through ?

perksie · ‎02-01-2013

@Anonymous wrote:
i cant get either through ?

MMS or SMS?

MMS needs data, not much point having a smart phone without it really.

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Anonymous · ‎02-01-2013

sms and imessages

MI5 · ‎02-01-2013

Can you not just get a data bolt on - It will be cheaper in the long run.... SMS should come through OK with data turned off as they run on 2g.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎02-01-2013

£3 a month, i dont always top up so the bolt on would be annoying.

O2

IPHONE 4S EATS MY CREDIT BY USING DATA

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