IData

[Psychbum]

Is the iData add on still a thing?

Im trying to get visual voicemail working and called o2 but they didn’t have a clue what I was talking about!

[MI5]

@Psychbum 

Yes it is but only applicable to monthly contracts.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

[Psychbum]

The plot thickens I just sent STATE to text number and now my VVM is reinstated, the issue here is that nobody at o2 knows what iData is and I have no reference to it on my account to add confusion so Iv been blindly troubleshooting this issue. 

im on pay monthly. 

[MI5 · Accepted solution]

It's not visible to you anywhere @Psychbum 

Only shows on your account settings on the O2 system.

[Psychbum]

The help guides online seem to suggest it should show in myO2! Thanks for confirming. 

[MI5]

No, definitely not.

[PhoneChanger]

It used to do a long time ago, it used to show iData bolt on, or something to that effect, however I'm going back many years now. Its not been on MyO2 for some time

[dlt1972]

If you look at your settings (Settings->Mobile Data->Mobile Data Network) the APNs should be idata.o2.co.uk.

[MI5]

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@dlt1972 wrote:

If you look at your settings (Settings->Mobile Data->Mobile Data Network) the APNs should be idata.o2.co.uk.

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Indeed it should be but that is set by default from the carrier profile and doesn't mean it is active on the account.