I receve de confirmation order email ...but i did not receve de collection confirmation email 😠

[Anonymous]

I receve de confirmation order email ...but i did not receve de collection confirmation email 😠

[adamtemp64]

@Anonymous As we are all customers here helping each other please ring o2 customer services or use live chat to resolve this issue 

[Anonymous]

So if they said my order has been succesfully placed it mean i pass the cred check or no?

[adamtemp64]

@Anonymous as I said just now you need to speak to o2 directly 

[Anonymous]

Any number to call customer services ???

[Cleoriff]

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@adamtemp64 wrote:

If accepted @Cleoriff you can do same day collect as long as store has stock !! http://www.o2.co.uk/help/phones-sims-and-devices/collection-and-delivery

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I think the key is 'if the store has stock'.... @adamtemp64. Of course... added to that the OP hasn't received any confirmation email so a bit stuck really..

[Cleoriff]

Yes I gave you the link in post 10 of this thread @Anonymous However here it is again

http://www.o2.co.uk/contactus

[Anonymous]

Thank you

[Cleoriff]

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@Anonymous wrote:
Thank you

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Best of luck. They will be able to let you know exactly the status of your order...Hope all goes well @Anonymous 

[PhoneDoc]

Hi there @Medi234. It might also be worth giving the store a call; the collection message and code is sent through after the store have received and put together your order, this can be a few hours after its been placed.
You can find store details here http://www.o2.co.uk/storelocator

[Martin-O2]

Hi @Anonymous Please let us know how this turns out for you