on 24-02-2021 17:00 - last edited on 25-02-2021 13:06 by LukasB
I have ported my number to O2 and now the data plan on my Apple Watch has stopped working. Who do I need to contact and how do I get in touch?
Solved! Go to Solution.
on 24-02-2021 17:10
You need to contact O2 to link the watch to your number.
All numbers are in this guide Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.
on 24-02-2021 17:10
You need to contact O2 to link the watch to your number.
All numbers are in this guide Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.