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I cannot receive text messages from my Italian bank in Italy

CharlieGrey
Level 1: Joiner
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Text messages sent from my Italian bank in Italy are not received by my iPhone. Has anybody experienced similar problems and if so how have you resolved the problem. Many thanks. 

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MI5
Level 94: Supreme
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@CharlieGrey 

Many have this problem with o2. 
Not many resolve it, but you need to talk to customer service about it. 
Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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