I applied for iphone x mi to download 29.99 for upfront but i did not receive any confirmation on th

[Anonymous]

I applied for iphone x mi to download 29.99 for upfront but i did not receive any confirmation on the email address but my money was withdrawnin account

[MI5 · Accepted solution]

@Anonymous

You need to speak to customer services to see if you have been accepted http://www.o2.co.uk/contactus

Order tracking help here too http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs

[jonsie]

It's possibly a credit check. Once accepted you should get the contract by email and clicking on the links confirms that you accept the terms. Once the phone is despatched you will receive a tracking number by email. Until then it's just waiting. 

Customer service will tell you the status of your order as to whether it's been accepted or in the referral stage.