cancel
Showing results for 
Search instead for 
Did you mean: 

How to unlock my iPhone 6?

DinoF
Level 12: Nimble
  • 603 Posts
  • 39 Topics
  • 4 Solutions
Registered:

Can someone point me in the right direction on how to unlock my iPhone 6? 

 

My 2 year contract naturally expired yesterday and the phone plan of my contract is now all paid off in full. I did Google this but it said I can only do this via the My O2 part of the website (I'm not even sure how I would do this ?!) and by connecting my iPhone to iTunes with a different sim inside??

 

im sure I've seen a link somewhere on here where you can request this? 

Message 1 of 41
42,296 Views
40 REPLIES 40

Anonymous
Not applicable

Yoy can pay it via PayPal 

Message 21 of 41
6,020 Views

Beenherebefore
Level 32: Blockbuster         
  • 5063 Posts
  • 113 Topics
  • 12 Solutions
Registered:
Oh no, cash only !!
"My life is a facsimile of a sham"
Message 22 of 41
6,018 Views

Anonymous
Not applicable

NB: the crap ink on their useles 'paper-thin' invoices fades quickly ... don't necessarily need sunlight to acheive this

 

Destroy

 

 

Message 23 of 41
5,998 Views

DinoF
Level 12: Nimble
  • 603 Posts
  • 39 Topics
  • 4 Solutions
Registered:

I'm guessing the "Unlock My iPhone" team don't work weekends as no email received yet!!!!!!

 

Smiley Very Happy

Message 24 of 41
5,969 Views

MI5
Level 94: Supreme
  • 143446 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
It's up to 72 hours I think.
Last one I did took a couple of days to come through.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 25 of 41
5,964 Views

DinoF
Level 12: Nimble
  • 603 Posts
  • 39 Topics
  • 4 Solutions
Registered:

No emails from O2 yet regarding unloicking my iPhone!

 

If I don't get anything by end fo play today - its Live Chat, here I come......

Message 26 of 41
5,916 Views

jonsie
Level 94: Supreme
  • 92926 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

DinoF
Level 12: Nimble
  • 603 Posts
  • 39 Topics
  • 4 Solutions
Registered:

...well that was unexpected D'oh!

 

The guy on O2 Chat (sorry - couldn't call them at the moment!), siad that wrong info had been submitted when I used the app for the request and so it had been rejected - yea, thanks for letting me know (◔_◔)    !?!? 

 

When I then questioned him and stated to him that the none of the info within the app was user controlled and was set in stone so how could it submit incorrect info, he then confirmed that my security answer was incorrect?!?!? The app NEVER even asked me for a security answer!!!!  (◔_◔)

 

Anyway, after then giving him the IMEI number of my phone, he confirmed that he had input the request again,and I now have to wait "up to 72 hours" AGAIN!!!!

 

He then went into the rigmarole of "connect your phone to iTunes blah blah blah".

 

O2 Chat must read from a script, surely?! Do they even know what they are talking about?!?!! Don't know

Message 28 of 41
5,900 Views

MI5
Level 94: Supreme
  • 143446 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

DinoF wrote:

O2 Chat must read from a script, surely?!

Do they even know what they are talking about?!?!! Don't know


Yes, they do....

No they don't.

Once logged into MyO2 there is no additional (need for) security checks.

IMEI is automatically taken from the device in use, you can check if it is the correct number for yourself.

If so, that's it, job done.

I suspect it was because you submitted on a Friday, so it will most likely be processed today anyway.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 29 of 41
5,892 Views

DinoF
Level 12: Nimble
  • 603 Posts
  • 39 Topics
  • 4 Solutions
Registered:

@MI5 wrote:

DinoF wrote:

O2 Chat must read from a script, surely?!

Do they even know what they are talking about?!?!! Don't know


Yes, they do....

No they don't.

Once logged into MyO2 there is no additional (need for) security checks.

IMEI is automatically taken from the device in use, you can check if it is the correct number for yourself.

If so, that's it, job done.

I suspect it was because you submitted on a Friday, so it will most likely be processed today anyway.


...yea, thought as much!!!

 

Will keep you posted.............

Message 30 of 41
5,885 Views