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Anonymous
Posts: 0

Re: How to unlock my iPhone 6?

Yoy can pay it via PayPal 

Posts: 5,063
Topics: 113
Registered: ‎19-09-2014

Re: How to unlock my iPhone 6?

Oh no, cash only !!
"My life is a facsimile of a sham"
Anonymous
Posts: 0

Re: How to unlock my iPhone 6?

NB: the crap ink on their useles 'paper-thin' invoices fades quickly ... don't necessarily need sunlight to acheive this

 

Destroy

 

 

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Posts: 603
Topics: 38
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Registered: ‎12-09-2012

Re: How to unlock my iPhone 6?

I'm guessing the "Unlock My iPhone" team don't work weekends as no email received yet!!!!!!

 

Smiley Very Happy

Posts: 116,712
Topics: 574
Solutions: 16,195
Registered: ‎04-04-2012

Re: How to unlock my iPhone 6?

It's up to 72 hours I think.
Last one I did took a couple of days to come through.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 603
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Registered: ‎12-09-2012

Re: How to unlock my iPhone 6?

[ Edited ]

No emails from O2 yet regarding unloicking my iPhone!

 

If I don't get anything by end fo play today - its Live Chat, here I come......

Posts: 84,493
Topics: 580
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Registered: ‎04-01-2009

Re: How to unlock my iPhone 6?

Posts: 603
Topics: 38
Kudos: 62
Solutions: 4
Registered: ‎12-09-2012

Re: How to unlock my iPhone 6?

[ Edited ]

...well that was unexpected D'oh!

 

The guy on O2 Chat (sorry - couldn't call them at the moment!), siad that wrong info had been submitted when I used the app for the request and so it had been rejected - yea, thanks for letting me know (◔_◔)    !?!? 

 

When I then questioned him and stated to him that the none of the info within the app was user controlled and was set in stone so how could it submit incorrect info, he then confirmed that my security answer was incorrect?!?!? The app NEVER even asked me for a security answer!!!!  (◔_◔)

 

Anyway, after then giving him the IMEI number of my phone, he confirmed that he had input the request again,and I now have to wait "up to 72 hours" AGAIN!!!!

 

He then went into the rigmarole of "connect your phone to iTunes blah blah blah".

 

O2 Chat must read from a script, surely?! Do they even know what they are talking about?!?!! Don't know

Posts: 116,712
Topics: 574
Solutions: 16,195
Registered: ‎04-04-2012

Re: How to unlock my iPhone 6?


DinoF wrote:

O2 Chat must read from a script, surely?!

Do they even know what they are talking about?!?!! Don't know


Yes, they do....

No they don't.

Once logged into MyO2 there is no additional (need for) security checks.

IMEI is automatically taken from the device in use, you can check if it is the correct number for yourself.

If so, that's it, job done.

I suspect it was because you submitted on a Friday, so it will most likely be processed today anyway.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 603
Topics: 38
Kudos: 62
Solutions: 4
Registered: ‎12-09-2012

Re: How to unlock my iPhone 6?


@MI5 wrote:

DinoF wrote:

O2 Chat must read from a script, surely?!

Do they even know what they are talking about?!?!! Don't know


Yes, they do....

No they don't.

Once logged into MyO2 there is no additional (need for) security checks.

IMEI is automatically taken from the device in use, you can check if it is the correct number for yourself.

If so, that's it, job done.

I suspect it was because you submitted on a Friday, so it will most likely be processed today anyway.


...yea, thought as much!!!

 

Will keep you posted.............