Solved: Re: How to turn voicemail on iphone 4,5,5s

Anonymous · ‎19-11-2013

Don't bother dialling 1760. First of all the number is 176002 but will not work if you installed O2 TO GO app. Go to O2 app and hit settings then delete your account just press yes until is deleted, then dial 176002 or 1760 and voalaaaa its done...
I hope this helps...

jonsie · ‎21-11-2013

If this affects other customers then I am sure O2 will investigate it. It may be worth giving them a call.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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perksie · ‎20-11-2013

The correct number to turn it off is 1760 and if you want to use TuGo, voicemail cannot at present be turned off.

How to use O2 Voicemail:

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mob...

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎20-11-2013

Correct on paper but not on practice its a bug in the system or... But for me and obviously for many others 1760 don't work but 176002 does why???????????
I strongly agree that you can not have TO GO if you don't want voicemail. If you don't want voicemail just delete your TO GO account .

perksie · ‎20-11-2013

@Anonymous wrote:

I strongly agree that you can not have TO GO if you don't want voicemail. If you don't want voicemail just delete your TO GO account .

The people that need TuGo can't do that.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

jonsie · ‎20-11-2013

Unfortunately the TuGo app doesn't suit everyone. Different customers have differing needs. We have been hoping the voicemail issue would be resolved in the next update.

Can't answer why 1760 doesn't work for you after deleting TuGo. Never heard of 176002 tbh.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎20-11-2013

You also need to log out of Tugo before you delete the app.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎20-11-2013

1760 works fine on my 4s just tested it

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
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jonsie · ‎20-11-2013

Ever heard of that other number Adam?

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

adamtemp64 · ‎20-11-2013

Not once just checked it was not on the phonepayplus database and all clear there.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

jonsie · ‎20-11-2013

Strange one.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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