How to transfer number from lost phone

[Anonymous]

I've recently lost my iPhone 4(pay&go) and replaced it with an iPhone 5. I am unsure as to how I can transfer my old number, from the iPhone 4 sim to my new phone as I need that number. Is there anyway I can do this?

[MI5 · Accepted solution]

You will need to contact CS on 4445 or live chat (if you are brave ;)) and they will transfer the number for you.
You will also need a new sim card which CS can send out to you in the post or you can pick one up in an O2 store if you don't have one already.

[Anonymous]

Not live chat. For your own sanity

[Anonymous]

Do you still have the original sim because if you've lost the sim as well, I think O2 will have to bar it to stop anyone making calls or texts on your account until you get your number transferred? Possibly @MI5 or @jonsie can enlighten or confirm what I think

[MI5]

---

@Anonymous wrote:
Do you still have the original sim because if you've lost the sim as well, I think O2 will have to bar it to stop anyone making calls or texts on your account until you get your number transferred? Possibly @MI5 or @jonsie can enlighten or confirm what I think

---

Yes, if the loss was reported to O2 they would most likely have blocked the account which CS can lift at the request of the account holder.....

[Anonymous]

Thanks for clarifying @MI5

[MI5]

No worries mate

[Anonymous]

You may be also be able to send a command to the lost iPhone to lock and wipe it , put it in lost mode and perhaps locate it.

Link ->

https://www.apple.com/uk/icloud/find-my-iphone.html

https://www.apple.com/uk/support/iphone/find/

Tip : if you have iCloud Backups then you can re download this content back onto your new iPhone.

Help Link ->

https://www.apple.com/uk/support/icloud/backup/