Solved: Re: How to i setup personal hotspot on iphone 6

hawkster050671 · ‎29-09-2014

When i try to setup my phones hotspot it tells me to visit a web www.o2.co.uk/iphonehelp/modem but it goes to another help page

i am on a pay monthy contract with 20gb allowance

MI5 · ‎29-09-2014

It sounds like you don't have the correct iPhone data package - It should say "Data for iPhone" in your "My O2"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Anonymous · ‎29-09-2014

Hi

Have a look here : http://support.apple.com/kb/TS2756?viewlocale=en_US&locale=en_US

You may need to call 202 to have your account checked too.

MI5 · ‎29-09-2014

It sounds like you don't have the correct iPhone data package - It should say "Data for iPhone" in your "My O2"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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