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Mandi001 · ‎11-10-2021

Trying to top up, I live at 40a, my payment card is registered at 40a, but I can't type in the a??

Does anyone know how to type letters into the phone keypad on an iphone?

MI5 · ‎11-10-2021

Try a different way to top up.

All options here Guide How to Top Up (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

madasaf1sh · ‎11-10-2021

@Mandi001

You can't via DTMF tones, as it isnt part of that technology, and it should accept 40..

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Mandi001 · ‎11-10-2021

Ok thank you. I tried 40 and it did not accept.

MI5 · ‎11-10-2021

@Mandi001

Try a different way to top up.

All options here Guide How to Top Up (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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